My Job at a Korean BBQ Restaurant

 

Korean BBQ Worker


I got my first job this past year. I worked at the new Korean BBQ restaurant. It was perfect: high-class, compatible with my prior knowledge of Korean, and seemingly well-paying (spoiler alert: it wasn't). The reality was much less glamorous than I initially imagined.


While I thought they would hire me as a host or server, I got the job of “server’s assistant.” This was essentially a combination of every type of work possible in the restaurant. I did everything that other people didn’t do, which was surprisingly a lot. From bussing to seating tables to getting everything the server forgot to get, I was there to do it all. However, there were some main tasks that I had:


  • Bring water to those just seated

  • Change grills

  • Run food

  • Buss tables


The first few weeks of opening were so busy that my feet throbbed at the end of each shift (which could also be due to my work shoes that had absolutely no arch support). Needless to say, life as a server’s assistant was busy and stressful, so let me explain some of these unassuming tasks.


Bringing Water to Customers


Giving customers water seems extremely simple, and it is. However, there were a few reasons this task might become stressful quickly:


  • Our plates and cups were often wet/dirty

  • You have to watch when the host seats people

  • The cups stick together


When a table was first seated, the server’s assistant needed to give them cups, plates, and a jug of water. You had to wipe the plates and check the cups before you brought them out. They often had water or pepper flakes that weren't cleaned off (I learned this the hard way). Then, you had to watch the tables like a hawk to make sure you didn't miss when the host seated someone. Finally, the tiny silver cups that my restaurant used tended to stick together, which became really awkward when trying to give to customers. I looked like I had the strength of a six year old when I tried to pry the cups apart in front of the customers. On top of that, I touched all over their cup right before I gave it to them. It was not ideal.


Changing Grills


One of the distinct things about Korean BBQ is that you cook your food at a grill in your table. When the grills got dirty but customers needed to cook more meat, it was my job to give them a fresh grill. This task was less awkward than giving people water, but still annoying. I had to get the super heavy grill cart, weave it throughout all the tables, and then switch the grill. If switching a burning hot grill seems intimidating, it’s because it is. There is risk involved. I quickly became a pro, but my anxiety would spike every time the grill was stuck in the table and I had to pop it out. My worst fear was that it would accidentally hit a customer and they would sue me. Luckily, that never happened.


Running Food


This task was arguably my least favorite. Because this was my first job, I had no experience in running food to tables. The other servers I saw made the balancing of a million plates look easy, so I thought I would get the hang of it quickly. This was not the case. 


On the first day of the job, I served a rich-looking man his bibimbap. It came with a small cup of sesame oil and gochujang sauce. While leaning over to put the bowl of bibimbap on the table, the cup of sesame oil spilt all over this man’s expensive cashmere sweater. He looked so mad, and guilt ate at me for the rest of my shift. After that, I got anxious every time I had to run food and avoided it at all costs. While the act of punching a ticket, taking the food to the right table, and placing it on the table seems simple, I blame our horrible slippery serving trays for complicating things. They have absolutely no grip and are 100% the reason that I spilt that sesame oil on that man. It was not because I have no balance or experience.


Bussing Tables


When my boss hired me as a server’s assistant, they told me I would help cook people’s meat, get them refills for drinks, and run food. I was not told that I would basically be a busser. Maybe it's because I have a good work ethic and feel guilty if I’m not doing anything, but I swear I bussed more tables than the bussers. And based on experience, bussing Korean BBQ tables is the worst type of bussing there is. This is because Korean BBQ has so many side dishes and different plates of meat. There are about a million plates to clean up after a table leaves. In addition to picking up and breaking down the plates in the back (which results in food getting all over your hands), you have to scrub the red sauces off the white table endlessly and change out all the parts of the grill. It is much more laborious than your normal bussing.


All that said, I absolutely loved this job, the lessons it taught me, and the people it connected me with! While it was stressful at times, I will always be grateful for the positive things that it left me with.

Passive Sentences: 0

Flesch Reading Ease: 81

Flesch-Kincaid Grade Level: 5


Comments

  1. Brooke,

    I am so sorry that you had to go through all of that. Especially your first day not going well! I probably would've hidden under a table after spilling sesame oil on someone, so glad you had more courage than me. After reading this I feel like I have a better idea for what servers experience. I never imagined that you need to scan the room for when people are sitting down and need water, or need a new grill because theirs is too dirty. Thanks for the introduction.

    - Ellie

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  2. That sounds like you had some stressful times but I thank you for your hard work as I am one of those people that gets those crazy amounts of sides and dishes at Korean BBQ restaurants. I can relate to the whole balancing dishes predicament though. I briefly had a job serving food but found out quickly it was not for me for similar issues you described. Im glad that you ultimately loved the job because I can I definitely agree that I learned some good life skills working in the food industry as well.

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  3. Hey Brooke!

    I enjoyed reading your post! Having gone to KBBQ restaurants with friends and family since I was young, I've always wondered what the other side of the interaction was like. The job seems very stressful especially because customers are constantly ordering, instead of other restaurants where people order only once or twice. Lifting the grill always seemed so daunting to me, so it was interesting hearing your experience with it. I'm glad you came out of this job with a positive experience!

    Bryan

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  4. Hi Brooke!

    First, I'm very glad that you never got sued over hitting someone with a grill. I think if I had to break down the plates, I would get extremely grossed out about the food all over my hands. I would quit on the spot. I also think I would have cried in embarrassment if people watched me struggle to get the cups apart. I'm glad you got some positives out of your first job, though. They always seem to be the most stressful.
    - Samantha

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  5. Hi Brooke,

    You have my upmost respect, if I would have spilled some sauce on a customer, I don't think I would have been able to recover! Every time I go get Korean BBQ I feel bad for the servers, because I do order a lot of food. I love the sides and at times we jam pack our table with them so there is no room for the servers to place more. Im glad that you were able to see the positives even in stressful situations.

    -Angel

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  6. Hi Brooke,

    I LOVE KBBQ! It is so cool that you worked at a KBBQ restaurant. I can totally relate to you on how you would rather switch the burning hot grills than pour people's water because pouring water is so awkward! I was a waiter at a sushi restaurant so I feel your social anxiety. Oh, and the story about staining the cashmere sweater... I feel for you sister. Overall, what a wonderful blog. It was easy to read, interesting, and kept me going just like Professor Hansen said with the little rocks hopping from one end of a river to the other side. Bravo!

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  7. Hey Brooke,

    Personally, I love KBBQ. To be honest I always feel bad for the servers because me and my friends usually order a lot of food and other stuff. Every time I go to a KBBQ restaurant whether that be with family or friends I appreciate the hardworking services, so thanks for that. I also enjoyed the readability of your job description it was pretty easy to read throughout.

    -Etienne

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  8. Hi Brooke,

    I can completely relate to the feeling of your feet and legs hurting so bad after those first few 8 hour shifts. You would never think how much work it takes to stand on your feet for so long. It is hard when you get thrown into work so quickly that we all make mistakes and I suggest not letting the guilt eat at you for too long, everything tends to be ok in the end. While it may not have been the most glamorous job, I think that working jobs like this as a teen or just in general are super important so that you can learn key customer service skills that will help you on all of your future career paths.

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  9. Hey Brooke!

    I LOVE Korean bbq. It was super cool reading this. I always wonder what its like to work there. It seems like it would be fun but also hectic and chaotic. However, I cannot relate to being a good worker. I had a bussing job when I was younger and I was the worst haha!

    -Michael

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  10. Hi Brooke,

    As someone who can be regularly seen at a KBBQ restaurant, it's a bit embarrassing for me to admit that I hardly consider the workers who have to deal with my constant requests for more rice paper, extra kimchi, 2 brisket - oh wait 3 brisket - just kidding only 2, and so on. I'm sure it's a lot harder for the people working there than it is for me eating the food, so thanks for bringing this all to light and I think moving forward I'll have more empathy for employees!

    -Leon

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